TEMPLE, TEXAS (KWKT) – A woman accused of throwing soup in the face of a Texas restaurant manager has been arrested, police say.
Temple police arrested Amanda Martinez, 31, on Wednesday after video of the incident began going viral the previous week. Martinez was charged with assault causing bodily harm.
She has since been released from jail, the Bell County Sheriff’s Department confirmed to KWKT.
The incident, which was photographed, performed at the Sol de Jalisco Restaurant in Temple, Texas.
Victim Janelle Browland Browland said the customer bought a take-out order for menudo soup, but called to complain when he got home.
“She had called back and…started complaining about how the plastic lid of the take-out container had melted into her soup, and kept pushing me away and saying, ‘Well, that’s really ridiculous. “,” Browland explains. “I said, ‘Yes, ma’am, I know.’ And she said, ‘Can I, can I talk to a manager? I want to speak to a manager right away.'”
It was then that Browland told the woman that she was the manager of the restaurant. Browland said the woman then used several choice words – so Browland hung up the phone.
A few minutes passed and the phone rang a second time. Browland asked the woman to hold on to help the other customers at the counter. But when she got back to the phone, the call had been disconnected.
“A few minutes later, that’s when my host picked me up and said, ‘There’s this lady here talking about her takeout order,'” Browland recalled. “And I was just like, ‘OK, here we go.’
“I took a deep breath and, you know, it’s not something I haven’t dealt with before. I’m in contact with clients all the time. Certainly not to that extent. But nothing I didn’t know I couldn’t, you know, I couldn’t handle it,” Browland added.
The customer went to the counter to speak to Browland, who said the woman continued to use harsh language.
“I said, ‘Ma’am, I can always help you,'” Browland said. “Those are my exact words. I said, ‘Madam, I can still help you. I’m just asking you, you don’t talk to me that way. And it’s [when] she literally grabbed the cup and threw it right at me then. “
Browland told KWKT the soup had cooled since it was served, but said it was still hot. The spices, however, burned Browland’s eyes and gave her two distinct nosebleeds, she said.