A restaurant manager has denounced a group of ‘arrogant’ diners who treated her ‘like c***s’. Lily O’Connor, 22, was reportedly told by the group of wealthy customers – who left no tip – that she would have to work seven nights a week if she wanted to earn a ‘living’ wage.
Front Desk Manager Lily told MailOnline “He used humiliating tactics, trying to degrade me for the work I love to do. He was like, ‘How do you make a living?’ to that and ‘Why don’t you work seven nights a week?’ It was heartbreaking – I had put up with this demeaning attitude while serving them seven courses.”
Restaurant owner Lee Skeet, who was trained by Gordon Ramsay and runs Cora at Pontcanna in Cardiff, called out the party on social media and accused them of “inappropriate behaviour”. Lee even offered to reimburse them for their £1,000 bill – leaving out the £100 tip which he said should have been left for his employee, according to the Manchester Evening News.
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Lee posted screenshots of the email he sent to the party leader on Twitter. He called diners ‘wealthy people who think they treat people like c***s’, and told them to ‘never come back to my restaurant’ after saying they mistreated the member of staff .
The top chef wrote: “I first wanted to thank you for choosing my restaurant for your meal tonight and understand that you had the biggest bill we have ever had on a table here. Throughout the evening, I was informed that your party was behaving was inappropriate towards Lily, who was running past the house.
“She told me that as a 22-year-old girl, she had been looked down upon, despised and touched in unwanted ways by members of your group. I have spent the last hour having conversations with her that heartbreaking, makes me feel like a *** employer and a terrible father having my own daughter.
“Please provide your bank details and I will refund your full £1000 bill, less the £100 I think you should have tipped Lily, which I will pay her directly as you left no tip “I would thank you for never coming back to my restaurant. Lily means a lot more to me than money. I also think you should value the people you surround yourself with.”
But he later said he changed his mind and gave the entire £1,000 bill to his member of staff. “I don’t really want that money. [My waitress] probably deserves it for putting up with them,” he said.
He also added that he had not heard back from the restaurant. The leader’s supporters flocked to support his decision and condemn the behavior.