Nottingham restaurant manager ‘very upset’ and ‘surprised’ by food hygiene rating of 0

The manager of a restaurant in Radford with a food hygiene rating of 0 said he was “very upset” and “surprised” that the restaurant received the lowest rating possible. Dosa Wala, a contemporary South Indian restaurant on Radford Road, was inspected on March 3 by the Food Standards Agency, and the findings of that inspection were released recently.

Three areas are inspected by a food safety officer. These are cleanliness and condition of facilities and buildings and food safety management, both of which were rated as “major improvement needed”, and hygienic food handling, which was described as “needed improvement”.

The restaurant manager, who did not wish to be named, said the restaurant had only been open for a few months. He also said there were areas inspected that the restaurant workers did not know would be important and that the requested work had been carried out.

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The manager said: “I’m surprised at the rating and very upset. I wish we had more advice or someone said, you should or you shouldn’t, we being a new restaurant After the inspector’s visit, we knew it would be a low rating.

“The main things were rice storage, where we would have half the rice packed and stored, but we were told we had to have it in containers. The other needed a book for our inventory.

“I said if that’s what we have to do then ok we’ll do it next time. He also asked us to replace the floor which we will do and he’ll be back soon to inspect, he was happy from any other.

“We just started the restaurant in the last few months. Some things weren’t ready and we were busy on the day of the inspection, but we did everything that was said.

“I’m sure I’ll get a 5 next time I asked for it to be inspected again. We work with Uber Eats and Deliveroo, and our reviews on that are amazing.”

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